Shipping and Delivery

🚚 Shipping & Delivery Policy – Universal Store India

At Universal Store India, we aim to deliver your orders quickly, safely, and reliably. This Shipping & Delivery Policy explains how we process, ship, and deliver your purchases.

1. Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure timely deliveries across India. Estimated delivery times:

  • Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3–5 business days

  • Tier-2 & Tier-3 Cities: 5–7 business days

  • Remote Areas: 7–10 business days

Please note: Delivery times may vary depending on location, product availability, and courier constraints.

3. Shipping Charges

  • Free Shipping on orders above ₹[insert amount, e.g., ₹999].

  • A nominal shipping fee of ₹[insert amount, e.g., ₹49–₹99] applies on orders below this value.

  • Any additional shipping costs (for heavy/bulky items) will be mentioned at checkout.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS to monitor delivery status.

  • Tracking updates depend on courier service scans and may take 24 hours to appear.

5. Address Accuracy

Please ensure your shipping address and contact details are accurate at the time of checkout. We are not responsible for delays or failed deliveries due to incorrect information.

6. Delays & Exceptions

  • Delivery delays may occur due to unforeseen events such as weather conditions, strikes, festivals, or courier network issues.

  • In case of significant delays, our customer support team will contact you.

7. International Shipping

Currently, we only deliver within India. International shipping will be introduced in the future.

8. Contact Us

For any shipping-related questions, please reach out to us:

📧 Email: universalstoreindia2@gmail.com
📞 Phone: 097259-84458
🏬 Address: A 404 Anand Villa, Ugat Bhesan Road, Surat Gujarat